Dramatic Conclusion to the Flooring Drama

I woke up today excited because today was the day the floors were finally going to be done. So, the guy gives me a call and says he's on his way and he's heard about all the trouble we've had, so he wants me to know he's going to get it done, no problem. Well, I should have known...He shows up and proceeds to tell us that we should have had the flooring acclimated to 70 degrees, so he can't lay it because it is too cold in our house. Well, I immediately burst into tears and run out of the room. Apparently this works because John is able to convince this man that he should put the flooring down. However, he needs 4 more boxes because he thinks we don't have enough. So off I go to Home Depot to buy more flooring, but the more I think about the situation, the more upset I get, so I decide to ask for 10% off. While waiting for the manager, I start crying again and he feels so bad he gives me 20% off! To cap it off, the installer was wrong, we didn't need the four extra boxes, so I made John return them as I was really humiliated after the scene I made this morning. But the good news is.....the floor is done and it looks great!